Indiana Michigan Power has a new program to help customers work their way through outages. Customers may register for a mobile alert service to obtain information regarding outages affecting their homes and businesses.
Once registered, it will provide an individual with mobile outage alerts. Alerts will be sent out:
- When an outage has been reported in a customer’s area
- Providing updates during the restoration when the cause has been identified
- Estimating when they will have the power back on
- Confirming that power has been restored.
Customers may also log in to report an outage.
It is important that customers register ahead of time. If a customer registers during an outage they will not receive an immediate alert. They will receive the next applicable alert.
Finally customers registering will also receive alerts regarding their bills. They’ll be notified when their next bill is coming. They may also log in to pay or view their bills.
Below is a link to the site where customers may register for alerts.